Flood, Water and Sewer Back-Up Restoration
Water damage restoration is an emergency business. That's why ServiceMaster of Calgary is on call 24 hours a day, 7 days a week, 365 days a year. Our quick response reduces your suffering and saves money. Water damage claims increase substantially if prompt action is not taken to contain the damage.
The cleaning professionals at ServiceMaster of Calgary use advanced products, procedures, and equipment to assure the highest level of cleaning performance and protection for property and furnishings.
The process unfolds in six steps:
- Inspection and assessment
- Water removal
- Anti-microbial application
- Drying: air movement
- Drying: dehumidifying
- Drying: monitoring
Drying Carpets and Flooring
One of the biggest problems with water disasters is its effect on carpets and floors. ServiceMaster Clean® understands these issues and provides fast, on-site carpet and wood floor drying.
Here's what your ServiceMaster of Calgary professional considers when drying carpet:
- Age and condition of carpet
If a carpet is so old that it is a better value to replace than attempt restoration, we"ll let you know what makes the best financial sense. ServiceMaster Clean® uses industry resources to help determine the exact value of carpet.
- Length of time carpet was exposed to water
Most carpets can withstand water for up to two or three days, but immediate response to your loss is critical. In most cases ServiceMaster of Calgary can be at your site within two to four hours.
- Type of water
Types of water affect the restoration process.
- Clean water: Water from a clean source with no debris.
- Grey water: Water that is not necessarily clean but is not hazardous (washing machine and dishwasher overflow, for example).
- Black water: Sewage backup or runoff water. These losses are hazardous and should be handled with caution.
- Water temperature
The temperature of the water is important to consider. For example, a hot water heater with very warm water will affect the glue used to hold carpet fibers together.
Here's what we consider when drying wood floors:
- Wood floors are very sensitive, so proper drying is critical.
- Wood naturally holds water—up to 10% depending on the type of floor.
- Wood can absorb another 5% to 10% without showing any noticeable effects. Within a few days, however, floors that cannot hold the water any longer will expand, causing cupping or crowning. Both are very difficult to restore.
- Emergency response is critical for any damage to wood floors.
More Information
The City of Calgary provides an excellent reference guide to Calgarians on steps to take to avoid a flood and what to do after a flood. You can find this document here (be patient, it's a large file but has good information): The City of Calgary Flood Guide